Latest Reviews for Cruise Lines

Date Submitted: July 7, 2010
Cruise Line & Destination: Royal Caribbean International  ::  Mediterranean - Western
Ship Name: INDEPNDANCE OF THE SEAS
Amenities & Recreation: 5 out of 10
Ports of Call: 6 out of 10
Staff & Service: 9 out of 10
Value for Price: 3 out of 10
Recommend: No
Review: FLEECED
We stood in a line for everything,worst
was re-entering the ship where we were
searched for alcohol. Drinks aboard were
very expensive.Paper cups & sticks for
coffee/tea in cabin & this was called
Gold service.Some entertainment was
dismal.Could not use sun decks when ship
was in motion,very windy also,ship very
noisy in operation. All in all, disa-
pointing.
Comments [ 0 ]
Submitted by: Dave
68 year-old   ::   Male Reviewer   ::   GLOUCESTER

Date Submitted: April 27, 2010
Cruise Line & Destination: Royal Caribbean International  ::  Australia and New Zealand
Ship Name: Rhapsody of the Seas
Amenities & Recreation: 10 out of 10
Ports of Call: 9 out of 10
Staff & Service: 10 out of 10
Value for Price: 9 out of 10
Recommend: Yes
Review: 10 days of bliss
From check in to locating luggage at end of cruise everything was a breeze.
Staff knowledgeable and helpfull.Even the onboard drinks were very reasonable.$6.90us for 20 oz Heineken.
Can't wait for next cruise with same company. Everyone should try a cruise at least once.
Comments [ 0 ]
Submitted by: Steve Hayles
57 year-old   ::   Male Reviewer   ::   Tauranga New Zealand

Date Submitted: May 16, 2008
Cruise Line & Destination: Royal Caribbean International  ::  Mediterranean - Eastern
Ship Name: Splendor of the Seas
Amenities & Recreation: 7 out of 10
Ports of Call: 8 out of 10
Staff & Service: 3 out of 10
Value for Price: 3 out of 10
Recommend: No
Review: A Waste of $7000
We had difficulty getting Royal Caribbean to accept payment for the cruise, and purchasing excursions months before sailing. This should have been a warning sign. After getting on board, lost luggage, average to below average food (occasionally served cold), unclean stateroom (someone else's food stuck to the floor of our balcony), dangerous conditions (watching several people slip on spills at the Windjammer cafe, without anyone cleaning them up) name just a few of our concerns. Here's the main issue, however: The staff and on-board management just didn't seem to care. The purser didn't want to help with the lost luggage; the food service people didn't want to clean up the spillage; medical staff would never return a call to someone who was sick; and it was IMPOSSIBLE to speak to anyone of authority on any subject. Lack of training, lack of supervision and lack of enthusiasm meant one only thing. We were cattle. If you like being milked, take a Royal Caribbean cruise.
Comments [ 0 ]
Submitted by: Tripper Bob
57 year-old   ::   Male Reviewer   ::   Rockdale County, Georgia

Date Submitted: January 22, 2008
Cruise Line & Destination: Celebrity Cruises  ::  Mediterranean - Eastern
Ship Name: Galaxy
Amenities & Recreation: 8 out of 10
Ports of Call: 10 out of 10
Staff & Service: 9 out of 10
Value for Price: 8 out of 10
Recommend: Yes
Review: A very enjoyable cruise on a medium-sized liner
We began our cruise on 12 July and completed it on 23 July. Although every vacation has its ups and downs, overall our experience was positive. Galaxy provided us service that "exceeded expectations" just like their motto states. Once we boarded our ship we were escorted to our room and upon arrival decided to visit the spa facilities as the appointments fill up quickly! We were escorted through the facility and given an excellent tour. We were excited to see the different treatments, gym, sauna, and thelossotherapy pool! We immediately booked massage treatments and purchased a pass to have unlimited use of the T-pool. Although it was only mid-afternoon on embarkation day, there weren't many appointments open for massage. Since there was no way to book online in advance, I surmised that the spa's reputation precedes them. I later realized why. Upon return to our room, we noticed that we had all but one piece of luggage awaiting us. Between the time of discovery and before dinner, our luggage miraculously arrived after we jovially repeated our room number and the colour of our missing bag to the room attendants on passing them countless times while trying to navigate our way around the ship. From then on, we had a great relationship with the room attendants. They were more than willing to go above and beyond their typical duty at our request. After noticing the pitcher in our room was filled with water and we had an ice container as well, we asked for two carafes and were pleased to find them refilled each time we'd leave our cabin. The attendants kept our room immaculate and even steamed the carpets, as well as our linens, when we'd discovered a couple of ants scurrying about. We tried changing our dining from main seating to evening, but gave up after seeing the long line of people wanting the same. Our Assistant Maitre'D was very pleasant. Our table mates were a very nice couple from New York. We had a great time conversing with them and the couple at the table next to us. We didn't have the best table in terms of placement, but I think that we had the best company, waiter, assistant waiter, and wine service. There were several instances where we'd make a request and our waiter was more than happy to comply. I would tell him the time that I'd have my spa appointments and he'd take care of arranging the food arrival so that I didn't feel rushed. I even had ample time for dessert!! The first night of the cruise, I received my first massage from the AquaSpa. I practically lived there for the rest of the cruise. The massage was by far the best I've received. My massage therapist would cater each massage to my personal needs. After my first massage I knew that I had no worries for the remainder of the cruise. I was taken care of so well that although I've had insomnia since I was 10, I was able to sleep like I've never slept before. The spa was nothing short of amazing! We loved working out everyday in their large gym. We would stack steps in order for our DVD player to fit between the windows and we'd work out on the elliptical machine while watching movies or listening to music. The T-pool was helped our overworked muscles relax and was a lot of fun to use. We would go at least once a day, sometimes twice. We also loved going in the sauna after our T-pool session. Besides hanging out in the spa, we found lying out in the sun was relaxing as well. The deck chairs were very comfortable and there were always clean towels to use. We found the pool staff to be very friendly and kind in bringing us water upon request. Occasionally, they'd offer cold towels, which were rather refreshing. On our formal night, we had a great time getting ready and walking around in formal attire and being treated like royalty. We were highly entertained in the Celebrity Theatre watching a production encompassing musicals from our favourite operas. We enjoyed dancing until 4 am in the Stratosphere Lounge. Although it was rather expensive, we enjoyed having internet access on the ship and found that the connection is better at sea than at port. The Rendezvous Square usually was populated with people entertained by musicians or a singing duo. The Martini Bar had excellent service and delicious drinks. Room service was good for the most part, but the pizza and chocolate chip cookies did not live up to our expectations. We were able to order room service during dining hours and our room attendant kept it fresh for us until we had finished our spa sessions, which ended after dining hours. The presentation was amazing. Shore Excurions & Itinerary: This was a 11-day cruise, Rome to Rome, with 3 days at sea and 7 ports of call. The schedule was as follows: embarked at Rome; Mykonos; Rhodes, Santorini, Istanbul, Kusadasi, Athens, Naples, Rome. We did celebrity excursions at Mykonos and Rhodes. At the other ports of call did our own thing. All the stops were 'full day' except for Mykonos which was scheduled to be noon till midnight. In the event we got there at 10:30 so had an extra 90 minutes. The schedule seemed to be a good mix of busy days and quiet days. I remember our hours on Mykonos with great pleasure, and Santorini. In general getting on & off the ship was easy. In Santorini, the shopping was excellent, we loved Oia and Perivolos beach. We went to Delos while we were in Mykonos and had an awesome lecture on the history of the island. We were docked until midnight, so we managed to get in some shopping and Baklava! We found the best prices and the best purchases in Kusadasi. It was absolutely breath taking at sunset! I was able to watch the ship pull away from dock while working out in the gym. In Athens we booked a private tour with Spiros (http://www.athenstaxi.net/) We went to the Acropolis, the Parthenon, Cape Sounion, and Poseidon's Temple. The water at the beaches looked more than tempting, but we didn't have time to go swimming as well. In Naples we used Gennaro (www.SorrentoLimo.com). Also a fantastic driver and great gentleman. We used him to do the Amalfi Coast drive and go to Herculaneum. We saw so much more than the ship's tours did and Gennaro made us a reservation at a restaurant in Ravello that must have the most beautiful view in the world. I highly recommend him and intend to use him in the future. In Santorini we used Nikos (www.Santorini.us) (arranged for us by Markos and his wife Anna) and they also arranged for an archaeological guide named Katherina. Akrotiri is becoming one of the most important archaeological excavations in the world but it is a complicated, hard to visualize site and you might as well not even go see it if you are not with a competent guide. It was a fabulous day and Nikos said at the end that we had seen more in that one day than most people do in a week. We went to Akrotiri, Oia, climbed the mountain to Ancient Thera, visited the main museum, a winery and some Byzantine sites and generally hiked and drove all over the Island. The archaeological guide was really great. Nikos also brings his camera and takes pictures of your family all day and hands you a CD at the end with really great pictures on it. This is probably controversial but we really enjoyed our guided tour of Santorini and I think they are well worth the money if you want to really see the sites in a day. In Istanbul and Kusadasi we used a local tour operator called Byzance (http://more.at/byzance) They took us everywhere, we wanted to see and was well worth the money since you get so much more information when you see these places with a guide than on your own. In Istanbul the essentials are the Aya Sophia, the Blue Mosque, the Grand Bazaar and, if you have time, the Topkapi Palace although, for me, this last one is not a "must see". The Spice Bazaar is also interesting but you can see the same thing on a larger scale in the Grand Bazaar. We absolutely loved our day in Kusadasi/Ephesus. Our guide, Sam and driver were both very cordial and kind, we loved the countryside and everything we were taken to see. Public areas: These consist of the usual areas you find on a decent-sized cruise ship: a large restaurant, several lounges nightclubs and bars, a theatre, a cinema, a large buffet area, the open decks, and of course functional areas such as the Guest Relations desk, Future Cruises/Captains Club desks, library and card room. Oh, and shops and a casino which we didn't use. Mostly these are in good condition given that Galaxy has now been in service for just about 10 years. I was particularly impressed with the main dining room, which is well-decorated and has a stunning centre-piece staircase down which to make a grand entrance. The theatre too was especially impressive; no signs of wear or tear, good decor, excellent sightlines; we enjoyed it. The bars and lounges were perfectly OK; good seating, good decor, in a generally restrained manner - Galaxy could never be mistaken for a Farcus designed ship! The only area that looked worn was the Stratosphere lounge (the forward-facing observation lounge, up high on deck 12) in which a number of the super-full-height windows were clouded with corrosion. The buffet areas seemed to be rather less crowded than on other ships I've been on. The open decks were pretty much as normal; crowded on sea days, much less so on port days. The promenade was not walk-round, but you could walk from just aft of the bow on one side, round the stern, to the equivalent starting position on the other side. Food & service: Varied between 'very good' and 'excellent'. There are no specialty restaurants on Galaxy, and we ate in the main restaurant, second sitting, on each of the 10 nights. There were 5 courses, with good choices for each of: appetizer; soup; salad; entree; and dessert, with coffee served with the latter. The main flavors were Italian - lots of Italian appetizers and entrees - and American - lots things such as Prime Rib (twice, I think) and of course the lobster on the final formal night. I remember one night they served 'English-style' roast beef, saying that it was 'thinly sliced'; well, actually it was still thicker than I would have expected (thou very good). And only the most curmudgeonly "Yorkshireman" would complain about the Yorkshire Pudding being served with the entree, and not on its own as an appetizer.... But the meals were very good; I particularly enjoyed some Italian dishes I had which were excellent. I happened to be sitting with a group of Italian-Americans, and they were approving of the pasta. Service in the restaurant was good, and we weren't hurried. On one or two occasions we found ourselves being 'cleared-up-around', but this was because we still sat at the table talking after 11pm when the restaurant was otherwise almost empty. But even then we were never actually asked to leave. The buffet was also good, much better than on Sinfonia last year. For a start, the hot dishes were hot! There was always a wide choice, and it seemed well-prepared and fresh. The all-day pizza was good on the one occasion I had some, as was the burger I ate one afternoon - definitely made from decent-quality beef. We also ate a few ice-creams, which were perfectly OK. It was just unfortunate that we also had ice-creams from shore-side gelaterias in Taormina and Capri, and those were ice-creams to die for. Cabins: At 170 sq feet, they were roomier than we had experienced on Sinfonia in 2005. We had a category 5 - 'Deluxe Outside', which meant a larger window but no balcony. There was plenty of room, with a very welcome small seating area next to the window. The wardrobes were big; we had no problems storing clothes for 10 days, including gowns & dresses, plus a dinner suit & dinner shirts for three formal nights. One suitcase went under one of the beds, the other one could have gone under the other bed but instead we chose to put it in the wardrobe. The bathroom was efficient; the shower was certainly a bit bigger than on Sinfonia, I wasn't constantly getting the shower-curtain wrapped around me. There were some marks of wear and stain in the wash-basin, but other than in appearance these made no difference. Everything in the bathroom area worked. Overall we were pleased with the cabin, and we found it significantly roomier and more comfortable than the cabin in Sinfonia. One thing - the air-conditioning was a bit loud, louder than on Sinfonia, and it took us a few nights to get used to it. Entertainment: We went to two shows in the theatre, both featuring the Galaxy singers & dancers. Not surprisingly, these were typical 'singing & dancing' shows! In addition to the normal troupe, there were a couple of guest artists - a pair of very good dancers from Hungary, and an aerialist who did amazing things with a hula-hoop. The English-language bias of this cruise showed very clearly in the entertainment: the shows were all in English, there was also an English comedian, and an English guest singer who did several sessions in the theatre and the Rendezvous Lounge. There were some other acts: a lounge duo in the Rendezvous Lounge early on most evenings who went down well, a lounge pianist who was struggling a bit in the Martini Bar area, and at least one other band late at night who didn't have much of an audience. But the quality of all the acts was at least good, and generally very good. The sea days were pretty quiet. I went to a lecture and disgraced myself by falling asleep! We also went to a trivia quiz and a wine tasting. They were OK - we didn't bother with any more of the wine tasting program. Most of the ship activities were of the art auction/napkin-folding display type. We didn't really bother, and took the opportunities to rest on deck. Who goes: I would say that the clear majority of cruisers were American, with a bias towards the elderly, although there were younger people - at least one pair of honeymooners. Then there were a fair number of Brits, and we did come across a German couple. But I would say that it was perhaps 75% American. Ages were generally middle-aged or older, but there were some younger people, mainly in family groups. There were very few children or adolescents, and I don't remember seeing any infants or babies at all. Everyone seemed to be enjoying it. Overview: A very enjoyable cruise on a medium-sized liner, with an experienced crew offering a high level of service, going to beautiful places.
Comments [ 0 ]
Submitted by: srapaport
40 year-old   ::   Female Reviewer   ::   Miami, FL

Date Submitted: July 25, 2007
Cruise Line & Destination: Royal Caribbean International  ::  Caribbean - Western
Ship Name: Freedom of the Seas
Amenities & Recreation: 10 out of 10
Ports of Call: 10 out of 10
Staff & Service: 10 out of 10
Value for Price: 10 out of 10
Recommend: Yes
Review: AWESOME
I have never had such a relaxing/fun/incredible vacation
Comments [ 0 ]
Submitted by: terrib1964
42 year-old   ::   Female Reviewer   ::   Jenison, MI

Date Submitted: March 25, 2007
Cruise Line & Destination: Costa Cruises  ::  Trans - Atlantic
Ship Name: Mediterraneo
Amenities & Recreation: 8 out of 10
Ports of Call: 9 out of 10
Staff & Service: 8 out of 10
Value for Price: 10 out of 10
Recommend: Yes
Review: REPOSITIONING... A great way to Europe
We enjoyed a great cruise last Spring, from Fort Lauderdale to Genoa, Italy. The ship was repositioning from a winter in the Caribbean to a summer in the Mediterranean , and this is a wonderful way to cross the warm South Atlantic, visiting Puerto Rico and many wonderful Caribbean ports of call, not to mention the Canary Islands and Spain and Italy. Not only did we have great days ashore, we also enjoyed plenty of time on the ship. The food was always excellent as was the entertainment. Everyone seemed sad to leave the ship and its crew when we docked in Savona - many were Americans who were immediately flying back to the States, having enjoyed 16 days of vacation. Fortunately we had the time to stay on and explore Italy - and try out the Italian we had learned in our daily language class aboard this beautiful ship.
Comments [ 0 ]
Submitted by: Sea Urchin
51 year-old   ::   Female Reviewer   ::   Florida

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