| Review: |
A Waste of $7000
We had difficulty getting Royal Caribbean to accept payment for the cruise, and purchasing excursions months before sailing. This should have been a warning sign. After getting on board, lost luggage, average to below average food (occasionally served cold), unclean stateroom (someone else's food stuck to the floor of our balcony), dangerous conditions (watching several people slip on spills at the Windjammer cafe, without anyone cleaning them up) name just a few of our concerns. Here's the main issue, however: The staff and on-board management just didn't seem to care. The purser didn't want to help with the lost luggage; the food service people didn't want to clean up the spillage; medical staff would never return a call to someone who was sick; and it was IMPOSSIBLE to speak to anyone of authority on any subject. Lack of training, lack of supervision and lack of enthusiasm meant one only thing. We were cattle. If you like being milked, take a Royal Caribbean cruise. |
