Royal Caribbean International

Destination Reviewers Male / Female Recommend Yes / No Number of Reviews Amenities & Recreation Ports of Call Onboard Staff & Service Value for Price Total Average Rating
All Destinations 1 / 1 1 / 1 2 8.50 9.00 6.50 6.50 7.63

Date Submitted: May 16, 2008
Cruise Line & Destination: Royal Caribbean International  ::  Mediterranean - Eastern
Ship Name: Splendor of the Seas
Amenities & Recreation: 7 out of 10
Ports of Call: 8 out of 10
Staff & Service: 3 out of 10
Value for Price: 3 out of 10
Recommend: No
Review: A Waste of $7000
We had difficulty getting Royal Caribbean to accept payment for the cruise, and purchasing excursions months before sailing. This should have been a warning sign. After getting on board, lost luggage, average to below average food (occasionally served cold), unclean stateroom (someone else's food stuck to the floor of our balcony), dangerous conditions (watching several people slip on spills at the Windjammer cafe, without anyone cleaning them up) name just a few of our concerns. Here's the main issue, however: The staff and on-board management just didn't seem to care. The purser didn't want to help with the lost luggage; the food service people didn't want to clean up the spillage; medical staff would never return a call to someone who was sick; and it was IMPOSSIBLE to speak to anyone of authority on any subject. Lack of training, lack of supervision and lack of enthusiasm meant one only thing. We were cattle. If you like being milked, take a Royal Caribbean cruise.
Comments [ 0 ]
Submitted by: Tripper Bob
57 year-old   ::   Male Reviewer   ::   Rockdale County, Georgia

Date Submitted: July 25, 2007
Cruise Line & Destination: Royal Caribbean International  ::  Caribbean - Western
Ship Name: Freedom of the Seas
Amenities & Recreation: 10 out of 10
Ports of Call: 10 out of 10
Staff & Service: 10 out of 10
Value for Price: 10 out of 10
Recommend: Yes
Review: AWESOME
I have never had such a relaxing/fun/incredible vacation
Comments [ 0 ]
Submitted by: terrib1964
42 year-old   ::   Female Reviewer   ::   Jenison, MI

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